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If for any reason you are unhappy with your product or the service you have received, please let us know straight away and we will do everything we can to get this issue fixed. We won't stop until you are 100% happy and satisfied with your purchase.

When working with new vendors online, we know it can be worrying which is why we are 100% transparent about our products, our service and we even accept payments via PayPal to make sure you know you are safe when shopping online. If for any reason you aren't happy with your purchase, then let us know straight away and we will make it right.

Please feel free to contact us 24 HOURS A DAY, 7 DAYS A WEEK via hello@medievaljewels.com and we will respond to you within 24 hours.